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  • 08/03/2022 11:23 AM | Tim Suda, CVA (Administrator)

    Created in 2012, Volunteer Gwinnett increases awareness about Gwinnett County’s roles and responsibilities, supporting government operations and community nonprofits. 

    A team of two full-time staffers, Muriam Nafees and Kelley Uber Sterner, Volunteer Gwinnett collaborates with Volunteer Liaisons within more than fifteen County Administrative and Elected Offices in addition to government subsidies. Muriam Nafees, Department of Community Services’ Collaboration Manager, has programmed Volunteer Gwinnett for the past six years. Muriam enjoys her role which allows her the ability to pair resources with communities. She considers her job interesting as each day is not the same, whether it be meeting with new people or working on a new community-based project. Kelley Uber Sterner works as the Program Coordinator for Volunteer Gwinnett. Kelley programs day-to-day operations and special projects. Kelley has enjoyed the variety of operations as well and considers it a privilege to serve the community. In 2021, Volunteer and considers it a privilege to serve the community. In 2021, Volunteer Gwinnett facilitated 721,133 volunteer participation hours for Gwinnett (link to 2021 annual report), creating an economic impact of over $20 million dollars saved for county residents.

    For management platforms, Volunteer Gwinnett uses Constant Contact to publish their quarterly e-newsletter and CERVIS, a webbased volunteer management system. Volunteer Gwinnett service projects range from ongoing opportunities, government internships, to one-time events and more. In 2022, Volunteer Gwinnett expanded to create Gwinnett Serves, which offers even more volunteer opportunities in collaboration with community organizations throughout the county to partner. Volunteer Gwinnett also serves the community weekly through a Mobile Food Distribution Program. You can learn more about Muriam, Kelley and Volunteer Gwinnett by visiting 

  • 08/03/2022 11:15 AM | Tim Suda, CVA (Administrator)

    Heather Staniszewski was named the Fulton County Customer Service Legend by the Fulton County Government and featured on their LinkedIn site to nearly 10,000 followers!

    From their Linked In Post: "Heather is the Volunteer Manager for the Fulton County Library System. Nominator Claudia Strange says that Heather exemplifies a Fulton County Service Legend because of her “positive and friendly attitude, approaching every assignment with enthusiasm and kindness.” Heather is always willing to lend a helping hand to her coworkers and community members alike.

    With responsibility for managing hundreds of library volunteers, Heather is “constantly engaged with members of the public and represents the library in such a positive light.” During the COVID-19 response, Heather brought her positive attitude to many special assignments including helping with vaccines and COVID 19 testing assignments, including helping with vaccines and COVID-19 testing, joining the elections team with poll worker assignments, and providing support at library events.

    Thank you, Heather, for being the epitome of a team player. We are proud to recognize you as a Customer Service Legend!"

    If you or a GAVA Member you know has done something newsworthy, please let us know:!

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